Frequently Asked Questions
We’ve put together a comprehensive list of FAQs to help you understand our venue and plan your big day.
If you’re unable to find the answer to your question here, please contact Hazel who will be more than happy to help.
Do I need to hire tables and chairs?
Yes and no.. For your ceremony in The Cart Shed, we provide all chairs for you and your guests. This is included in the price.
For smaller or more intimate weddings in The Cart Shed or Milking Parlour, we provide one style of chair and trestle table, which is included in the price. However, if you'd prefer something a little different, you will need to hire these from our trusted supplier DTL Marquee Hire.
For larger weddings in The Hayloft, all chairs and tables will need to be supplied by DTL Marquee Hire. You will be able to choose between a variation of colours etc.
Do you provide a table for the cake?
Yes, we supply a solid oak whisky barrel which looks beautiful as a cake table! You can dress this with foliage etc..
Do you host small weddings?
From intimate elopements right up to a boisterous affair, we cater to all! So if you want to have the place to yourself, or pack it to the rafters, it's your call. More information on pricing can be found under Elopements, Smaller Weddings and Midsize Weddings within this information pack.
What about glassware and crockery?
For your wedding celebration, we provide all glassware, included in the price. For everything else, you will need to speak to your chosen caterer to organise crockery, linen, teas & coffees and a knife to cut the cake etc.
Do you have a licensed bar?
Yes, we do. Both barns have fully licensed characterful bars, opening after your ceremony and closing at midnight.
Can the bar be open the night before the wedding?
The night before the wedding, you and your guests are invited to use The Milking Parlour to host an intimate gathering with your friends and family. You are welcome to bring your own alcohol on site for this and there is no corkage. So relax and enjoy!
Can I bring my own alcohol? Do you charge corkage?
We have a fully stocked bar and a really good wine list. Our prices are competitive and we have some wonderful drinks packages to suit a range of tastes and budgets. We are also happy to try and source anything specific that you would like that isn't on our wine list. Should you not find our wine list to your taste, you may bring in bottles for 2 Reception drinks per guest and Β½ bottle (in total) of wine/prosecco/champagne per guest, to include the toasting drink, for the Wedding Breakfast. Corkage is Β£8 per bottle for 2025 and Β£10 per bottle for 2026. Please note that any such drinks will be prearranged with us in advance and an appropriate charge made for corkage. We do not permit guests to bring any other drinks, including spirits for the big day itself.
How much drink should we bring?
Speak to Hazel. Calculated on guest count and drink preference.
How do I play music in The Cart Shed?
Via our speakers!! We have installed a full speaker system in The Cart Shed, all you need to do is download your playlist onto Spotify (or similar) and share it with our team, and we'll do the rest.
How do I play music in The Hayloft?
For your grand entrance to your wedding breakfast, speeches and music whilst you eat, we provide a speaker and microphone. For everything else, you will need to hire a band or DJ. Suggestions can be found in our brochure, but it's really your choice!
Are there restrictions on live music? What time can we play music until?
We permit live entertainment in The Hayloft until 12 midnight. However, we do have to be more careful outside as sound does travel across the valley. As such, live music is not permitted outside after 6pm.
Is there a sound limiter?
Yes, we do, although it's set to very reasonable limits. We are conscious that we are situated in a national park, and we want to be mindful of our neighbors and our surroundings. Noise travels, and we want everyone to be able to enjoy themselves safe in the knowledge we're not disturbing anyone else.
Can we use our own suppliers?
Yes, absolutely! New House Farm is a 'Dry-hire' venue. We can recommend some great suppliers for all kinds of things. We take no commission from any suppliers, and we are happy for you to engage any suppliers of your choosing. If you run any suppliers past us, we can comment on whether a previous couple has had a bad experience, then we would encourage you to choose someone else as poor service would not only spoil your experience, it would reflect badly on us as a venue.
Can we dress the venue the day before the wedding?
Yes, for all two-night stays, access to The Hayloft, Cart Shed and Milking Parlour is available from midday on the day of arrival.
If we're not staying on site the night before, what time can we access the venue?
Access to The Cart Shed, Milking Parlour and kitchen will be from 10am for suppliers.
Access to The Hayloft (if booked) will be from 12noon and access to The Cart Shed for the wedding ceremony will be from 2.30pm to Midnight on the day of the wedding.
Will there be any other weddings taking place at the same time?
Absolutely not. Your wedding is your day. The price reflects the fact that you will have exclusivity of the venue. Hazel lives on site but the wedding facilities are yours to use.
There are no footpaths through any part of New House Farm, so you are guaranteed privacy.
Are you licensed to hold weddings and civil ceremonies?
Yes, we are. Our licensed areas include The Hayloft, The Cart Shed (both inside and outside).
You may also get married in the house, although this is only suitable for elopements.
Can we get married outside?
Yes, you can. Outdoor ceremonies are permitted under UK law providing the venue is licensed and has nominated specific areas that fall within that license. Our nominated area is just outside The Cart Shed up to the top of the steps.
Do you allow same sex couples?
We are still surprised we even get asked this question. Yes, of course we do.
Do you organise the Registrar?
No, we don't. It's up to you to speak to the Registration services.
Cumberland Registration Service
registration.service@cumberland.gov.uk
0300 373 3730
Is the venue and accommodation family friendly?
Yes it is. We love children and grannies alike. There is plenty of space for youngsters to run around outside.
The Wedding Barn is fully accessible for pushchairs, and there is a baby change station downstairs on the lower ground floor level in The Hayloft.
Is the venue accessible to wheelchairs?
Yes. The barns are accessible to wheelchairs and both have a slope up to the main doors. We have an accessible toilet located in The Cart Shed.
Please note that due to the historic charm and layout of the buildings, The Milking Parlour, along with The House and bedrooms are not the most suitable. As we are Grade II listed, there's little we're able to do to change this!
Do we need to hire toilets?
No, you don't. There are plenty of toilets on site.
What if it rains?
It is the Lake District after all, and despite the sun always shining on the righteous, there is always the possibility of a shower or two. But don't panic. our barns are easily big enough for you and your guests.
The weather will do what it will do, but it shouldn't be the thing that you worry about.
Do you allow camping?
There are no camping facilities at New House Farm, however there is a camping site with great amenities just 2 miles down the road at, The Wheatsheaf Lorton.
Do you allow dogs?
Yes, provided they are under control and caged when left unattended in the house and bedrooms.
If you require care for your four-legged friend, we recommend Lunas Dad. There are also plenty of other dog sitters and walkers in the area which you may find on google.
Do you offer EV Charging facilities?
No, not yet. The closest charging station is located in Cockermouth at Memorial Gardens Car Park, CA13 0JE.
Do you have projection facilities?
Unfortunately not. You are however welcome to hire these in or provide your own. Please speak to a member of our team first to see how this will fit with your chosen room layout.
Please also bear in mind if you are thinking about a projector, that there are no blinds or curtains in The Hayloft so if it is a bright day this will affect the display.
What deposit is required to reserve our booking?
For all weddings up to 2027, Β£2,000 is required to secure your date. This is taken from the balance for the hire of the barns with the remainder payable four months later. The balance for accommodation, drinks and any extras is is payable upon departure.
From 2027, we are moving onto a new booking system. We will ask for Β£2,000 of the total amount to hire the barns to secure your date, with the remaining balance required four months later. The balance for the accommodation, drinks will be required three weeks before your wedding date.
What if we need to change the date?
We understand that for various reasons your plans may need to change, so please talk to us. The Hire of the barns is nonrefundable, but if something has happened that means you need to change your date for genuine reasons, then we will do our best to find you a new date.
Similarly, if we manage to resell your original date then we will refund the amount that we manage to resell at. Obviously, the more notice we have, then the more likely it is that we can find another booking in the time scale, although we make no promises that we will be able to do so.
Where do guests park?
There's plenty of space for cars to park in the gravelled courtyard. When drier weather permits, we also have an overflow car park in the paddock located on the left as you drive into the courtyard, just beyond the stream.
Parking is free and we ask that guests do not camp in their cars.
Are staff included in the price?
Yes, staff are included in the price to run the bars, serve and clear drinks, flip the room for dancing and all the other magic that goes on in the background.
Please note that staff provided by New House Farm do not serve food. 'Waiting on' staff must be provided by your caterer. They will confirm how many hands are required based on your guest count and menu styles and this is usually included in their quote.
Fireworks and sparklers... whats the craic?
Whilst loud and colourful fireworks are a crowd pleaser, they really upset the local wildlife both onsite and across the valley, so noisy fireworks are prohibited. We welcome silent fireworks and it goes without saying that they must be handled correctly by somebody who is not under the influence of alcohol!
Sparklers are a big yes and make for great photograph opportunities for you and yours guests. Let us know if you want them and we'll provide a safe way to dispose of them.
Do you provide Garden Games?
Yes, we do! We offer a high quality games package which can be found here.
Please let Hazel know if you would like to book this for your wedding.
Do you provide onsite catering?
No, we don't. We are a 'dry-hire' venue and a caterer is a personal choice left for you to make.
We do however provide two commercial kitchens which are free to use by your chosen caterer. A commercial kitchen is crucial for ensuring your food is prepped and served efficiently, and we're spoilt to have two! Not many venues provide this!
What you suggest we do the night before the wedding?
This is totally up to you! Either spend the night onsite enjoying the house and grounds, host a small gathering in The Milking Parlour or venture out to a local pub restaurant.
Can we host a gathering onsite the night before the wedding?
Yes! The Milking Parlour is the perfect space and is available between 6pm to 10pm for smaller gatherings.
In the cooler months you'll find the fire roaring and in the warmer months you and your guests can spill out onto the front courtyard to catch the last of the sun.
Can we use the commercial kitchens to prepare our own food?
Unfortunately not.. it's a stipulation of our venue insurance that only professional caterers with their own insurance are permitted to use the kitchens.
Your caterer will be able to provide a cost effective option to provide either a BBQ, buffet or similar for you and your guests. You also have the option of ordering food from the local town, Cockermouth.
Can we store items before or after the wedding?
We really would love to help you here, but we simply don't have the storage space to safely store items.
Various suppliers are usually onsite at any given time and we'd hate for anything to go missing or get damaged.
You will be able to setup before your wedding and we ask that all items are removed from site when you depart. (Your caterer will organise collection of their items themselves)
Are the barns heated in cooler weather?
Yes, of course! The Hayloft is heated by our Biomass Boiler and there's a warm fire in the bar.
The Cart Shed and Milking Parlour are warmed by a roaring fires which will be lit ahead of your wedding ceremony to keep you and your guests toasty!
Where should evening food be served or presented for our wedding guests?
Our suggestion would be that this is provided on a table in the room you are using, this should be away from the dance floor and easily accessible for all. A fantastic option is to provide a pizza van or similar out in the courtyard which also provides more of an experience.
Some opt to use The Milking Parlour, although far too often we see food go unnoticed as this is tucked out of the way, away from the buzz of the dance floor and seating areas upstairs.
We're thinking of booking a Photobooth, where should this go?
Now, you have two options here. If you've booked a Photobooth in the form of a VW camper or horsebox etc, this is best located out on the courtyard, closest to whichever barn you're hosting your evening celebrations in.
If it's more of a manual setup, for weddings in The Hayloft, this is best downstairs as people head back and forth to the loo, they drop by for a group photo! Whilst in The Cart Shed, this can be tucked away in one of the corners.
Can we open a bar tab on the night of the wedding?
Yes, totally! This must be pre-agreed with Hazel with the balance paid either on the night or on departure. We do not offer bar tabs for individual guests.
Do you accept cash or cards on the bars?
Up north, cash is king eh'.
But seriously, we accept both cash and cards in both bars. Our card machines aren't fussy and accept all types of cards including American Express.
Who cleans up after our wedding?
We do! By the time you wake up the next morning, our wonderful team will have been in and whizzed around the barns.
Any decoration or additional items you brought on site will be left neatly by the entrance to whichever space you have used.
What happens if we or one of our guests damage something?
Look, life happens and accidents happen.. all we ask is that any damages are reported to a member of staff as soon as possible so that they can be dealt with affectively.
Can we go down to the lake for photographs?
Yes of course! Photographs down by the lake are stunning and make for fabulous memories.
If you do choose to do this, please let us and your caterer know so that this can be factored into timings.
Usually you're best to allocate an hour although during the summer months this may take a tad longer due to narrow roads and tourists!
What timings work best on the day?
It's really up to you, however this is our 'thing' and find that the best schedule to work to is below..
13:00 - Guests Arrive
13:30 - Ceremony
14:00 - Confetti Tunnel & Photos
14:15 - Drinks Reception
16:15 - Call for Wedding Breakfast
16.30 - Speeches
17:00 - Wedding Breakfast
19:00 - Call to Bar (NHF team prep the room for dancing) & Evening Guest Arrival
20:00 - Cutting of Cake & First Dance
21:00 - Evening Food
00:00 - Carriages
Is there a honeymoon suite?
Every couple is different and we don't specify any one room as our dedicated 'honeymoon suite'.
Usually however, guests opt for The Old Dairy which is one of our outside rooms providing privacy from the main house and other guests. This has a larger bathroom, dressing area and super-king four poster bed.
Alternatively, if you'd prefer to join your guests in the main house, Low Fell makes for a great space with a full length mirror, seating area and larger bathroom with a roll top bath.
Hair and Makeup.. where does the magic happen?
Our dedicated space is in The Snaffles Room, just off The Sitting Room. Here we provide a beautiful dressing table with full length mirror and lighting.
Each hair and makeup artist is different so sometimes one breaks off to the landing where the light spills in the full height window.
What time should Hair and Makeup start?
Look, it's a long exciting day and you really don't want to be tired come the afternoon!
07.30 is usually a good time to start, but do check the details with your chosen team. They'll advise how much time is required based on your timings for the ceremony and how many bridesmaids you have!
If we have hair and makeup booked, what time should we have breakfast?
A rolling breakfast from 08:00 to 10:00 works best. This affords you and your guests plenty of time to eat around getting ready.
How does breakfast work.. what's the format?
We provide breakfast in the Dining Room between 08:00 to 10:00 the morning of the big day.
On the morning of departure or other days, if you stay a little longer, this is from 09:00. We provide fresh fruit, pastries and a hearty cooked breakfast with produce provided by the local butchers.
What if we or one of our guests has specific dietary requirements?
For those staying on site, please let us know as soon as you know! We do provide alternative options V, Vg and GF alternatives. It's imperative that we know of any allergies so that we can confirm if any of our offerings have any traces of the allergen.
If they are not staying on site, you must confirm this information with your caterer in advance and not on the day.
Where does the groom or same-sex partner get ready?
That's a personal choice. Usually, they stay somewhere else local the night before and then you both stay on site the night of the big day. On other occasions, you both stay in site together and opt to avoid contact.. it's totally up to you!
Can different people sleep in the rooms each night?
Yes, of course. Please let us know in advance so that we can discuss any required change overs and factor this into the mornings activities.
Can children stay?
Children are most welcome! If you would like to host children in addition to 10 adults, we do ask that there are no more than three. Usually, you provide their bed (blowup mattress or cot, pillow and duvet/blanket etc) and we will happily provide breakfast at no extra charge.
Where do we get ready if we have not booked the house?
We provide The Snaffles room in the house from midday!
Do you provide highchairs?
Yes, we provide three standard wooden highchairs. If you require more, please speak to Dale of DTL Marquee Hire who can supply more.
How do guests travel to and from the venue?
We strongly advise that taxis are pre-booked. Taxis are hard to come by and you really don't want any guests finding themselves stuck come midnight! A list of local taxis can be found here.
For larger guest counts, its beneficial to organise a coach between New House Farm and Cockermouth. You then have the option to charge guests a fare which covers the cost of the hire and works out cheaper than a taxi. For this we advise you contact Reays Coaches.
Do you have a list of local taxi companies?
Yes, you'll find that here.
Can we use confetti?
Yes, a confetti tunnel after the ceremony is a must! All we ask is that only real petals are used.
Can you recommend any Childcare options?
Whilst we're unable to recommend a reputable solution offsite, we can recommend two reputable onsite options via Family Sensory Cumbria or The Wedding Childcare Company.
Both are regular visitors to New House Farm and provide great childcare options!
Is the bar open to our guests before the ceremony?
No, unfortunately not. The registry office set out strict rules surrounding alcohol and can refuse to carry out a ceremony if they suspect either of the 'to-be-weds' or a guest is intoxicated. It's best to wait until after you've said 'I do'!
What time should my guests arrive?
It's best if guests arrive no earlier than 30 minutes before the ceremony.
Allocate jobs such as guest arrival to your wedding party (groomsmen or bridesmaids). They can be present when guest arrive, directing them to park and then where to head for the ceremony etc..
What time should the night finish?
We recommend you set carriages for midnight. For smaller weddings in The Cart Shed, this is 23:00.
Where's the best place to head for a swim?
Crummock Water without a doubt.. it's 5 minutes down the road and you can either drive towards Buttermere and jump off at Hawse Point or alternatively, park at the National Trust car park just at the bottom of the hill past Scale Hill Hotel, towards Loweswater. You can then wander down through the woods and find a suitable spot along the river or in the main body of water.
Can we book extra nights accommodation?
Yes, if we don't have booking please do! It's a great way to spend time relaxing with friends and family whilst exploring the local area. If you'd like to book extra nights, speak to Hazel.
Do you provide an iron or clothes steamer?
We provide a Standing Clothes Steamer for your use however we do ask that garments are not steamed whilst hung on the doors. This causes damage to the polished finish and may even transfer to fabrics. There are hooks on the beams in the sitting room from which clothes can be hung.
Should the odd shirt require a quick iron, please speak to Hazel and we will be able to sort this for you.
Who 'flips' the room between the eating and dancing?
We do! Leave this to our capable team to work its magic!
You only have five rooms, can you recommended any other accommodation?
There's plenty of accommodation locally and our recommendations can be found here.
Can we have a second viewing to measure up etc...
We understand how much thought and planning goes into a wedding, so should you wish to have a second viewing, please contact Hazel.
We do ask you to be mindful that other weddings may be going on, so please don't just turn up.
Every booked wedding has exclusive hire of the New House Farm, it's theirs for the day, so we will have to turn you away!
Do you provide disco lighting?
For weddings in The Cart Shed we provide disco lighting. Due to the size of the space, this isn't something we offer in The Hayloft and is best left to your band or DJ to factor in.
Do you provide ice for the drinks?
Yes, for all drinks order through us and on the bar, this is included in the price.
Where do you store our booze and will it be chilled in time?
We store your drinks in our drinks stores. For drinks that require chilling, these are stored in large commercial fridges which are located in the staff areas in both barns. These aren't like standard refrigerators and cool items in record time!
When you arrive we will sort this for you.
What are the arrival and departure times for our booking?
For all bookings of two nights stay or more, access to the barns is from 12 noon for you and your suppliers. Access to the house and bedrooms is from 2pm. Check-out is at 11am the morning after your wedding.
If you are not staying on site the night before your wedding, The House and all bedrooms will be available from 2pm on the day of arrival. Access to The Cart Shed, Milking Parlour and kitchen will be from 10am on the morning of the wedding for suppliers. Access to The Hayloft will be from 12noon and access to The Cart Shed for the wedding ceremony will be from 2.30pm to Midnight on the day of the wedding.
When do we settle our final bill?
For weddings up to December 2026, the final balance for accommodation, drinks and any extras is due on checkout.
For 2027 onwards, our invoicing system will move onto a new platform and the final balance for accommodation and drinks will be payable three weeks before your booking. Any extras payable on departure.
When and how do we order our drinks for the day?
For weddings, pre December 2026, please order directly with Hazel.
For 2027 Weddings onwards, you will be able to order via our dedicated wedding planning tool, Hostology. You will receive access to this once you have made your booking.
Do you provide umbrellas during wet weather?
No, this isn't something we provide so we recommend you bring your own if you think you and your guests will need them
Can we book a Bouncy Castle or Mini Golf etc?
Yes of course, however this must be supervised by one of your suppliers team whilst on site and being used. New House Farm takes no responsibility for damage or injury related to their equipment.
Where do we hire linen from?
For table clothes and napkins we recommend a great local company....***
We've booked our caterer. When and where do we have a tasting?
Ah, what an exciting milestone!
Please reach out to your caterer who will organise this directly with you!
How much are drinks on the bar? Do you have a list of bar prices?
You'll find our Bar Prices here.
Do you provide a table for our welcome drinks after the ceremony?
Yes, we do! Whilst you tie the knot, we'll be quietly working away ensuring the reception drinks are ready to go. This involves pouring and removing bottle lids etc.
We will also ensure you and your guests drinks are topped up whilst you mingle!